NAIC Complaint Score:
|Home Office||Bloomington, Illinois|
|Texas Homeowners Policies||1,162,624|
|Rank - Texas Top Ten Homeowner Insurance Policies||1st|
|Fortune 500 Rank||36|
State Farm insurance ratings have remained consistently high throughout their years of operation. They also rank exceptionally well in A.M. Best and S&P Global Ratings, two highly trusted accreditation bodies that hold the highest financial stability and performance standards.
AM Best has given State Farm an A++ – the highest possible rating – across State Farm vehicle insurance ratings to State Farm home insurance ratings.
With a high State Farm S&P rating of AA - the second-highest rating - it’s not surprising that the State Farm customer rating index is also healthy, meaning many clients trust in their capability to pay claims.
State Farm Company History
Like most established companies that operate nationwide, State Farm once had humble beginnings. George Jacob Mecherle, a retired insurance salesman and farmer, founded the company in 1922 to provide auto insurance for his fellow Bloomington farmers. Since then, State Farm has spread its reach across all US states and ranks 36 on the Fortune 500 list of largest companies.
We can condense the State Farm mission statement into the words from their famous slogan, “Being a good neighbor.” This catchphrase was recognized back in 1971 when acclaimed songwriter Barry Manilow developed a jingle for the company that includes the line: “Like a good neighbor, State Farm is there.”
State Farm is a massive insurance giant that offers over a hundred finance services and products for life and health, property and casualty, mutual funds, banking, and annuities. So, it’s not surprising that the State Farm net worth last year – despite the pandemic – ended with $126.1 billion, and they currently hold the highest market share of 16%.
What does State Farm do for the community? Since its inception, the company has spearheaded various programs that seek to minimize physical injury and property loss. One example of their efforts is helping pass several seat belt laws and regulations on teen driving.
As the country’s largest insurance firm, they work with charity organizations to support financial literacy programs. They also fund projects that enable home ownership, improve road safety, and provide quality education.
What is State Farm doing for the pandemic? In April 2020, they announced the Good Neighbor Relief Program, a $2 billion dividend that will go directly to their auto insurance customers. They also lowered their insurance rates to match the reduction claims and driving distances.
State Farm’s Online Presence
While the State Farm headquarters and their numerous branches across the country are open to all, they also have a very active on line presence.
You can check their website if you learn more about services or directly get a quote. The company also developed a convenient mobile app – for both Apple and Android users – where you can reach out to their agents directly or go through your policy’s details.
State Farm employs various advertising tactics to grab the viewers’ attention. One of their more popular commercial series is “Jake from State Farm,” where the recurring insurance agent Jake connects with different consumers by offering them rates tailored to their unique situations.
You can learn a lot from how a business treats its employees, and State Farm seems to be doing well in keeping most of its workforce satisfied. In Glassdoor, their average employee review is three out of five stars. Employees who left reviews on Payscale gave an average rating of 3.3 out of five.
State Farm has also won various awards on employee treatment in the past two years, including:
Top Company for Women Technologists
National Recognition for Equality
Top Companies for Executive Women
FORTUNE World’s Most Admired Companies
Best Companies to Create Inclusive Workplaces
Best Companies for Dads
Working Mother 100 Best Companies
|Rev prov Name||Reviews||Total Reviews|
|Better Business Bureau||1.32||213|
|Better Business Bureau - Customer Reviews||1.32||213|
Are you looking up “state farm agent reviews near me” or “state farm insurance agents reviews” to find a measure of the company’s performance?
You don’t have to go through countless State Farm vehicle insurance ratings and State Farm home insurance reviews because we’ve compiled State Farm’s ratings from previous clients and accreditation bodies for your convenience.
The company is currently not accredited by the BBB (Better Business Bureau), and the average State Farm reviews on BBB are on the lower end of the 5-star spectrum.
State Farm’s main headquarters currently hold a 4.5-star rating on Google Reviews, while many of its Texas branches maintain a high rating of over four stars. Their insurance agents across the State also rank consistently high, with some even having a perfect five-star score.
J.D. Power’s 2020 ratings give State Farm auto insurance 842 out of 1000, which signifies high customer satisfaction.
Consumer Reports, a non-profit company that factors customer insight on their ratings, gives State farm a score of 89 out of 100.
The NAIC (National Association of Insurance Commissioners) gives State Farm a complaint index ratio of 0.57, which measures the number of client complaints compared to the direct premiums written. This number is well below the national average of 1.16.
State Farm Homeowners Insurance Rates
How Much is State Farm Homeowners Insurance?
Several factors will influence your State Farm home insurance cost, including:
The location, age, and construction of your home
Your credit and claims history
Your estimated replacement costs
Your marital status
State Farm insurance rates are competitive when compared to other established providers.
The cost of State farm home insurance varies widely depending on the factors we’ve listed above. On average, El Paso residents enjoy the cheapest State Farm homeowners insurance coverage ($135), while those living in Houston have the highest monthly bills ($385).
|Named Peril||State Farm Basic Form Coverage HO-A (H0-1)||State Farm Broad Form Coverage HO-A+ (HO-2)||State Farm Special Form Coverage HO-B (HO-3)|
|Riot and Civil Commotion||Yes||Yes||Yes|
|Wind and Hail||Yes||Yes||Yes|
|Vehicles and Aircraft||Yes||Yes||Yes|
|Weight of Snow or Ice/Sleet||No||Yes||Yes|
|Theft and Burglary||No||No||Yes|
|Full Glass Coverage||No||No||Yes|
|Pretty Much Everything Else*||No||No||Yes|
State Farm may exclude coverage for specific losses. Even the most comprehensive all-risk policy will exclude certain types of loss or damage.Common exclusions include:
HO-C Policies in Texas
While most people find HO-B policies to be sufficient, there is one policy that covers more, the HO-C covers all perils and contents. There are the usual exclusions, but if you have great credit and need additional no-fuss coverage for personal property damages, it may be the way to go.
|City||Average Annual State Farm Homeowner Insurance Rate|
If you’re interested in purchasing a policy, you can get a State Farm quote for home insurance by consulting with one of their agents.
Yes. Based on our own State Farm home insurance review and many others, the company offers a versatile line of homeowners insurance and many generous discounts to help lower the costs.
A standard State Farm homeowners insurance coverage includes damages to your home, outbuildings, and their contents due to fire, storms, theft, and liability protection to help with legal and medical costs if others get injured on your property. It also includes loss-of-use coverage that can help you pay for meals and lodgings until your home is ready.
If you want to learn more about the latest State Farm homeowners policy changes in 2020 or the State Farm homeowners endorsements, you can check their website or reach out to your agent for the details. You can also download their homeowners policy booklet and get more comprehensive info on your coverage.
State Farm homeowners insurance is a solid choice if you prefer to work closely with an agent to create a policy that best fits your needs. They also offer coverage options for condo unit owners like the State Farm dwelling coverage A and the State Farm personal property coverage B.
Most homeowners insurance policies cover:
damage and destruction to a property’s interior and exterior
the theft or of possessions
personal liability for harm to others
The State Farm discounts list is pretty substantial, and it includes:
State Farm loyalty discount. Getting multiple State Farm policies will help lower your insurance premiums.
State Farm home insurance discounts. Enjoy lower prices by installing home monitoring systems on your property or using strong roofing materials.
Good student discount. State Farm offers long-lasting savings for students with a B average, 3.0 GPA, or are part of the top 20% in their class.
State Farm discount for coronavirus. The State Farm Good Neighbor Relief Program provides every Mutual Auto policyholder with dividend credits.
Frequently check the State Farm website or contact your agent for a complete list of their active discounts.
How do I Get a State Farm Safe Driving Discount?
If you’ve been a good driver for the past three years with zero at-fault accidents and moving violations under your name, you’re eligible to receive this discount.
Does State Farm Offer AARP Discounts?
If you’re part of the AARP (American Association of Retired Persons), you can ask your State Farm insurance agent if they currently offer discounts for active members.
State Farm Auto Insurance Rates
How Much is State Farm Car Insurance per Month?
Your State Farm insurance costs may vary depending on several factors like your driving history, your car's condition, and your coverage options. You can get specific auto insurance quotes from their website or app.
Is State Farm Insurance Expensive?
State Farm features competitive prices that lie within the range of similarly established insurance providers.
Is State Farm a Good Car Insurance Company?
Despite their pricier offerings, the company makes up for this by providing numerous discounts and solid State Farm customer service.
What Is the Full Coverage Insurance from State Farm?
State Farm's full coverage cost is steep, but it pays to repair or replace covered vehicles when stolen or damaged due to most scenarios like wind, fire, flood, hail, vandalism, falling objects, and hitting an animal. If you're interested, you can get a State Farm insurance quote by speaking to one of their agents.
To give you an idea of State Farm's renter insurance rates, Galveston renters make the average highest annual payments ($423), and Georgetown renters have the lowest ($147).
Does State Farm Offer Renters Insurance Discounts?
If you want cheap renters insurance, you can lower your policy to only a few dollars each month if you're also a State Farm auto insurance customer. You may also apply for home alert discounts if you have qualifying home security devices on your property.
|City||Average Annual State Farm Renters Insurance Rate|
Insurance costs can widely vary depending on which part of Texas you're in, so we recommend speaking to a State Farm agent for a specific quote.
If you're already a State Farm auto insurance holder with collision and comprehensive coverage, then it will likely carry over to your rental car. Reach out to your agent if you want to know more about State Farm renters insurance claims.
Yes. The State Farm H06 insurance – also known as condo insurance – can help protect your condo from theft, fire, and other covered damages. Many State Farm condo insurance reviews maintain a high average on line
Your State Farm condo insurance quote can vary depending on where you live, the condition of your condo, and the coverage you want. In Texas, condo owners in Georgetown pay the highest annual rates ($2337) on average, while those in Georgetown pay the lowest ($724).
|City||Average Annual State Farm Condominium Insurance Rate|
State Farm offers various coverage options for the building property itself, personal property, loss of use, loss assessment, and personal liability. An agent can give you the details on which ones you might need and provide condo insurance quotes.
Yes, a State Farm condominium unit owners policy is usually half the cost of a similar homeowners insurance policy. This pricing is because condo owners don't need as much dwelling coverage.
|City||Average Annual State Farm Auto Insurance Rate|
Types of Coverages Offered
What does the State Farm full coverage auto insurance cover? What's the difference between medical payments coverage and personal injury protection? Reading up on a dozen State Farm coverage codes can be overwhelming, but we can help you understand each one by sorting them into four categories:
When You Are at Fault:
If you're the responsible party in a vehicular accident, liability coverage will pay for the damages and injuries of the victims. Most states, including Texas, require at least $25,000 of property damage coverage, $30,000 of medical injury coverage, and up to a total of $60,000 per accident.
When You Are Not at Fault:
If the at-fault party has little to no coverage policy – despite the state requiring one – a State Farm uninsured motorist coverage will help cover for:
Pain and suffering
Related car damages
State Farm's various vehicle protection policies include:
Collision coverage. State Farm will pay for your vehicle repairs and replacements after an accident.
Emergency road service. State Farm mechanics will quickly arrive at your location whenever you need a quick jump start, lockout, tire change, or any other emergency roadside service.
Medical expenses after an accident can be costly, so getting personal protection coverage is always worth considering:
Medical payments coverage. State Farm will cover your and your passenger's medical bills. They will also pay if you get hurt while walking, biking, using public transport, or riding someone else's vehicle.
Personal injury protection. Regardless of whether or not you're the victim in an accident, State Farm covers the medical bills, funeral expenses, lost wages, and other expenses.
Additional Car Insurance Options
Other coverage options offered by State Farm include:
Car rental and travel expenses coverage
Ride share driver coverage
New car replacement
Classic car coverage
Ride share coverage
Loan/lease payoff coverage
If you're not sure how much insurance you need, an agent can assess your case and recommend some suitable options.
Factors That Affect Your Rate
State Farm uses these seven factors to set your auto insurance rates:
Policy and deductibles
Typical driving range and frequency
Where you live in Texas
Age, sex, and marital status
Getting the Best Rate with State Farm
If you want the most bang for your buck, we recommend consulting with a State Farm agent before locking down on a policy. They will help list down your needs and provide a quote that meets your budget. After choosing your coverage, you can remain up to date on State Farm endorsement codes by checking their auto policy booklet.
State Farm also offers numerous discounts to help lower your current rates, including the:
Good student discount. Save up to 25% on your policy if you have a 3.0 GPA, B, or you're part of your class's top 20%.
Good driving discount. Receive a discount when you have no at-fault accidents or moving violations on your driving record for at least three years.
State Farm's Programs
Are you currently under the State Farm full coverage insurance or something similarly pricey? You can lower your rate even further by joining their various programs, like the Steer Clear Safety Training. Eligible young drivers can learn and practice good driving habits, gain more confidence behind the wheel, and enjoy a discount on their car insurance, to boot.
Canceling Your State Farm Policy
How to Cancel (Step-by-Step Guide)
If you're on the fence about whether or not to cancel your insurance policy, here are some excellent reasons why you should:
You're selling your car
You won't be using your vehicle for a long time
You want less coverage
You found a better policy
You're moving to a different city
Before calling your State Farm agent, be sure to have your:
Policy number and its start date
Social Security Number
Date you want your policy to end
If applicable, also prepare your vehicle's bill of sale, your new provider's name, policy number, and date active.
By Mail or Fax
Make a formal letter that includes your address, contact number, and the details we've mentioned above. You should sign, date, and mail the letter at least two weeks before your intended cancellation date to State Farm's main headquarters.
You can go to one of State Farm's branches or reach out to your agent in person to cancel your policy.
When Can I Cancel?
You can cancel your policy any time, and in most cases, you won't need to pay a State Farm policy change fee and even receive a State Farm refund. You can also ask your agent for a State Farm policy lookup to double-check the cancellation.
How to Make a State Farm Claim
Ease of Making a Claim
Whether you need to make a State Farm medical payments claim or a collision claim, the process is swift and straightforward. Before you file one, make sure you have the following info:
Parties and vehicles involved
Description of the incident and the resulting damage
Description of the incident
Once ready, you can file a claim through any of these channels:
Call the state farm claims phone (800) 732-5246 or (800) SF-CLAIM
Reach out to your agent
File a form on their website
File a form on their mobile app
If you've already filed a claim, you might be asking, "How do I check the status of my state farm claim?". Simply go to their website's "Check Existing Claim" page to track their progress.
If you're concerned about the status of your claim, we're here to soothe your worries. In the past several years, State Farm has held an excellent track record of total written premiums. Last year, the company had the highest written premiums ($66,153,063), beating their biggest competitor, Berkshire Hathaway Inc., by a large margin ($46,358,896).
Another way to assess State Farm's reliability is by checking its loss ratio, as it represents the ratio of losses to the premiums earned by a policy provider. We can calculate the loss ratio by combining the insurance claims paid and the adjustment expenses and dividing it by the total earned premiums. For example, a company making $90 in claims for every $180 in collected premiums would have a loss ratio of 50%.
What does this mean for policyholders? Simply put, higher loss ratios suggest that the provider is collecting more premiums than paying claims, which indicates financial distress. When loss ratios associated with your policy become excessive, your provider may choose not to renew the policy or raise your premiums.
In the past two years, State Farm's loss ratios have either gone down or maintained a healthy number, which is a good sign for both the company and its policyholders:
Auto insurance loss ratio 2019 vs. 2020: 77.1 to 66.8
Homeowners, CMP, and other insurance policies in 2019 vs. 2020: 64.73 to 66.07
If you have more questions and concerns, you will likely find the answers on the state farm claims FAQ.
How to Get a State Farm Quote On line
Step #1 — Ask About State Farm
Before getting insurance quotes and applying for a policy, be sure to do your diligence and research State Farm's performance. Why not ask your friends and family members about their State Farm experience?
Step #2 — Enter Your ZIP Code
The first step to getting your State Farm auto insurance quote is to go to their website's main page and enter your Texas ZIP code.
Step #3 — Enter Your Information
Then, you will need to enter your name, birth date, and home address. After filling all the boxes, click "Next" to continue.
Step #5 — Get Your Car Info Ready
State Farm will determine the value of your vehicle by asking for its make and model. The information needed is different if you're asking for a State Farm home insurance quote, but the process is just as simple.
Step #6 — Determine Your Car's Make and Model
If you don't have the exact model of your vehicle, you can click the "Don't see your style" option for alternatives.
Step #7 — Save Your Progress
What if you still lack the necessary information? Don't worry because you can stop and save your progress any time by providing your email address.
Step #8 — Add Drivers
After providing the details on your vehicle, State Farm will inquire about the name, birth date, driver's license number, and social security number of all its potential drivers.
Step #9 — Get Help if You Need It
If you need some additional assistance for your State Farm quote, call the State Farm customer service that's available 24/7. You can also check their FAQs for more helpful information.
Step #10 — Get Your Personalized Quotes
Once you enter your contact details, you'll finally receive several State Farm quotes that each represent different types of coverage.
What You'll Need to Apply
For an auto insurance policy, you will need to bring your vehicle and driver information. Keep in mind that the requirements are different for other types of insurance.
State Farm Mobile App
Is there an App for State Farm?
State Farm has a mobile app that makes all its services more streamlined and accessible. They offer versions for Apple and Android users, with both having overwhelmingly positive reviews.
How do I Download the State Farm App?
You can download the State Farm mobile app on Google Play or the Apple App Store, depending on your device. If you have trouble finding the app, you can text MOBILE to 78836 for a link.
How Does the State Farm App Work?
The State Farm mobile app allows you to manage your accounts, make payments, file a claim, get assistance from the State Farm customer service, and more. You can also bypass the need to get a copy of your State Farm ID card on line because you can easily show it through the app.
How Do I Sign Up for the State Farm App?
The State Farm app for new drivers will automatically ask you to set up a new account. If you already have one, simply input your State Farm login details.
State Farm Car Insurance FAQs
Can I Get Copies of My State Farm ID Card On line?
Yes. Simply log in through State Farm's website to print a copy of your card and even request a new ID card.
Can I Send Payments to State Farm On line?
Yes. Policyholders can pay their bills on line by logging in to the State Farm website or their mobile apps.
How Much Liability Car Insurance Should I Get with State Farm?
Texas law requires residents to have at least $25,000 property damage coverage, $30,000 injury coverage per person, and $60,000 per accident.
Does State Farm Cover Flood Damage?
State Farm will cover the costs when a flood damages your vehicle, but only if you have an active comprehensive policy.
Does State Farm Provide Accident Forgiveness?
Yes, but it's only available to clients who have remained accident-free for at least nine years.
How Can I Show Proof of Insurance to the Authorities?
You can print a copy on line or download the State Farm mobile app to have a digital version that you can present as proof.
Will Drive Safe and Save Penalize Me for Bad Driving?
State Farm's app will record your driving habits, but it won't hike up your rates because of poor driving. It might mean, however, that you won't be eligible for their excellent driving discounts.
Do I Need to Create a State Farm Account to Use the App?
You can still use the app to access features like getting insurance quotes or finding a nearby agent or ATM without an account. However, some features, like making on line payments, will be locked.
I'm Already a State Farm Auto Insurance Customer. How do I Get a Quote for Another Policy?
Simply log in to your State Farm account, find your active auto policy, and click the "Quote" option. Then, your agent will get your request and send you a quote.
Ready to start saving on your car insurance? At Texas Insurance Ratings, Inc., we're here to do the heavy lifting for you. Simply enter your city ZIP code to compare the best insurance rates in the state!
The Bottom Line
Is State Farm Home Insurance a Good Deal?
As one of the most established home insurance providers in the country, State Farm offers various property insurance solutions. If you want home insurance backed by excellent 24/7 customer service and strong financial strength ratings, State Farm is for you.
However, their discounts are not as extensive as other insurers. Currently, they only offer lower prices for homes with automatic sprinklers, alarm equipment, updated home utilities, and impact-resistant roofing. The company also offers a loyalty discount for their clients who hold multiple policies.
Is State Farm Auto Insurance a Good Deal?
With a wide range of discounts, above-average claims satisfaction, and various coverage options, it makes sense that State Farm is the biggest auto insurance provider in the country. The size of the company means that they're very financially stable compared to most of their competitors. Unlike other carriers, they also provide coverage for specialty vehicles and funeral expenses.
Before you lock in on a policy, be sure to compare all your possible options to get the best deal possible. At Texas Insurance Ratings, Inc., we work hard to provide our fellow Texans with accurate, comprehensive insurance information to help them make informed decisions.
Simply enter your ZIP code and get instant insurance rate comparisons today!